The ECSM is a senior, customer-facing leader responsible for driving business outcomes through adoption, acting as a trusted advisor to executive stakeholders, and orchestrating internal Autodesk teams to deliver long-term value.

This role plays a critical part in Autodesk’s Enterprise success in Korea, supporting some of the country’s largest organizations as they modernize workflows and realize value from Autodesk platforms.

Responsibilities

Manage post-sale success for a portfolio of Enterprise/EBA customers, serving as the primary strategic point of contact
Build trusted relationships with executive, business, and technical stakeholders in complex, multi-layered organizations
Collaborates with internal experts to translate customer business/technical challenges into business solutions based on Autodesk products & services
Oversee desired business outcomes, success metrics, and adoption roadmaps aligned to customer priorities through collaboration with business stakeholders
Lead Executive Business Reviews (EBRs) focused on value realization, adoption progress, and long-term strategy
Monitor account health, mitigate risks, and partner with Sales and other internal stakeholders on renewals and expansion
Act as the voice of the customer internally, providing structured feedback and insights

Minimum Qualifications

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