junior services Customer Experience Specialist ic · Posted Apr 9, 2026

About this role

Amazon is hiring a junior-level Customer Experience Specialist in the services function based in Noida, India.

Role
Customer Experience Specialist
Function
services
Level
junior
Track
Individual contributor
Employment
Full-time
Location
Noida, India
Work mode
On-site
Department
Customer Service
Posted
Apr 9, 2026
AI Summary
Customer Service Associate handles customer inquiries via phone, chat, and email, resolving order, product, payment, and website issues. Requires strong communication skills, attention to detail, and ability to multitask in a fast-paced environment. No prior customer service experience necessary; training provided.

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Job description

from Amazon careers

strong Work from Office with Amazon Customer Service! /strong br br strong Role: /strong Customer Service Associate br strong Job Type: Contractual /strong br strong Location: /strong Work from Office in Delhi/Noida br br Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. br br strong What will you do as a Customer Service Associate? /strong br As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service…

This is an excerpt. Read the full job description on Amazon careers →
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