Support Engineer II-Ext - AMZ9442170
Amazon · Dallas, TX · Corporate Operations
About this role
Amazon is hiring a mid-level Support Engineer in the services function based in Dallas, TX. The posting calls out experience with Python, Scala, SQL, Bash.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Dallas, TX
- Department
- Corporate Operations
- Posted
- Mar 12, 2026
More roles at Amazon
Job description
from Amazon careersMULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Support Engineer II-Ext Job Location: Dallas, Texas Job Number: AMZ9442170 Position Responsibilities: Use troubleshooting techniques to provide solutions to our customers' individual needs. Interact with leading engineers globally. Partner with Amazon Web Services teams to help reproduce and resolve customer issues. Leverage customer support experience to provide feedback to internal AWS teams on how to improve our services. Drive customer communication during critical events. Drive projects that improve support-related processes and our customers’ technical support experience. Write tutorials, how-to videos, and other technical articles for the developer community. Work on critical, complex customer problems that may span multiple AWS services. Position Requirements: Master’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): experience in ETL tools such as Talend, Informatica or similar; demonstrated knowledge of data management fundamentals…