mid Operations Manager ic · Posted May 19, 2026

About this role

Amazon is hiring a mid-level Operations Manager based in San Jose, Costa Rica. The posting calls out experience with Incident Response.

Role
Operations Manager
Function
operations
Level
mid
Track
Individual contributor
Employment
Full-time
Location
San Jose, Costa Rica
Department
Facilities, Maintenance, & Real Estate
Posted
May 19, 2026

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Job description

from Amazon careers

This is a full-time, permanent, non-remote position based in SJO10 Building in Calle Blancos, San Jose, Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration. The Reliability, Maintenance, and Engineering (RME) is hiring for an Facilities Coordinator III. The goal of the Global Specialty Fulfillment team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services. To that end, Amazon is seeking a person to provide alarm monitoring and incident management at the Amazon's Maintenance Operations Center (AMOC) The AMOC provides 24/7 monitoring, facilities escalation management, vendor dispatch and tracking, documentation and resolution management for multiple Amazon business units with and without dedicated onsite maintenance personnel. Key job responsibilities Monitor alarm systems, dispatch local vendors, assist site maintenance and operations personnel with troubleshooting efforts, and administer requisite systems for data accuracy and communications. · Triage and…

This is an excerpt. Read the full job description on Amazon careers →
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