Data Engineer II, Ring/Blink Customer Service Engineering and Insights

Job description

Role Summary We are seeking a Data Engineer to join our Customer Service Engineering and Insights team at Ring Blink. This role owns the data platform foundations that enable analytics, AI initiatives, and future data-driven capabilities across the organization. You will operate and evolve ETL pipelines and AWS data infrastructure, ensuring data is secure, reliable, compliant, and ready for downstream consumption. This role is hands-on and execution-focused, with strong emphasis on orchestration reliability, and pipeline quality. You will work closely with BI Engineers, Technical Architects, Salesforce System Developers, and platform partners to translate architecture into production-ready systems. The role requires a high degree of ownership and self-sufficiency. The ideal candidate is comfortable independently exploring existing systems, quickly diagnosing issues, and driving improvements from problem definition through production. You will be expected to move fast in a dynamic environment, proactively identify opportunities to improve platform reliability and maintainability, and remove technical roadblocks to keep delivery moving. Role Context At the time this role starts, the team will be completing a migration to a new, dedicated Redshift cluster, establishing full ownership of our customer support data platform. Core data models and pipeline designs will largely be defined, and the team will be…