Senior Connect Specialist, Professional Services
Amazon · Seoul, South Korea · Solutions Architect
About this role
Amazon is hiring a senior-level Professional Services Consultant based in Seoul, South Korea (hybrid). The posting calls out experience with Python, JavaScript, Java, AWS.
- Role
- Professional Services Consultant
- Function
- services
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Seoul, South Korea
- Work mode
- Hybrid
- Department
- Solutions Architect
- Posted
- Nov 6, 2025
More roles at Amazon
Job description
from Amazon careersThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Connect Specialist to join our team. In this role, you'll work closely with customers to design, implement, and manage Amazon Connect solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their contact center transformation journey, providing specialized expertise in Amazon Connect and related AWS services throughout the project lifecycle. As a Senior Connect Specialist, you will possess deep understanding of Amazon Connect, contact center operations, and AWS products and services. You will be proficient in architecting complex, scalable, and secure contact center solutions tailored to meet the specific needs of each customer . Key Responsibilities Key job responsibilities Technical Leadership Solution Design: * Collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn how to build and move to production grade AWS environments that support Amazon Connect * Design and implement complex, scalable, and secure Amazon Connect solutions tailored to customer needs * Architect cloud-native contact center solutions leveraging Amazon Connect, Amazon Lex, and peripheral AWS services including Contact Lens, Transcribe, Comprehend, Translate, SageMaker, Lambda, and DynamoDB * Lead technical and…