senior services Customer Experience Specialist ic · Posted May 1, 2026
$231,200 – $312,800
USD per year

About this role

Amazon is hiring a senior-level Customer Experience Specialist in the services function based in Herndon, VA. The posting calls out experience with AWS, GCP, Azure, Cloud Computing. Compensation is listed at $231,200–$312,800 per year.

Role
Customer Experience Specialist
Function
services
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Herndon, VA
Department
Solutions Architect
Posted
May 1, 2026

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Job description

from Amazon careers

Amazon Web Services (AWS) is looking for a world class technical leader focused on operating in the cloud, to lead of team of specialist solution architects. (SSA). AWS Go-To-Market Specialist teams are responsible for building a Go-to-Market strategy and the technical solutions to drive adoption of Cloud Operations services to AWS customers as well as build scaling motions for sellers to empower them. To accelerate our rapidly-growing business, we are looking for a motivated, technically strong person to build the next level of growth for cloud-based infrastructure management solutions from AWS. Key job responsibilities As a Specialist SSA Manager within AWS, you will have the exciting opportunity lead the team that helps accelerate adoption of AWS cloud computing services by customers and partners. Activities include constructing and building technical thought leadership for get-to-market and go-to-market plans for customer enablement independently and through partners, building C-level relationships, and driving new product innovation along with AWS service teams. You will be responsible for helping customers with technical know-how that drives top line revenue growth and overall market adoption of the service portfolio by establishing and growing business and technical relationships. https://aws.amazon.com/cloudops/ About the team About AWS Diverse Experiences AWS values diverse experiences.…

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