mid services Support Engineer ic · Posted Apr 28, 2026

About this role

Amazon is hiring a mid-level Support Engineer in the services function based in Sydney, Australia. The posting calls out experience with AWS, Linux, Networking, Machine Learning.

Role
Support Engineer
Function
services
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Sydney, Australia
Department
Operations, IT, & Support Engineering
Posted
Apr 28, 2026

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Job description

from Amazon careers

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. For more information regarding security clearances please visit (https://www.agsva.gov.au/). The AWS Region Services team combines AWS global cloud leadership with Australian security expertise to deliver highly secure, scalable environments for sensitive workloads. We’re creating innovative ways to use cloud computing, artificial intelligence, and machine learning while maintaining the highest standards of security and operational excellence. The Engineering organisation within Region Services is structured across core capability pillars: Compute Machine Learning, Security Identity Compliance, Storage Databases, and a growing capability domain. Collectively these pillars encompass a team of varying technical skillsets, including Engineers; Technical Program Managers and Subject Matter Experts, organised into focused sub-teams. This is an opportunity to make a lasting impact on Australia’s digital future. You’ll work with AWS services, implement innovative solutions, and help customers succeed in their most important missions. We’re committed to helping our builders grow through continuous learning, mentoring, and collaboration with industry experts. Are you ready to build the future of secure cloud computing in Australia? Key job responsibilities - Apply advanced troubleshooting techniques to provide unique…

This is an excerpt. Read the full job description on Amazon careers →
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