senior services Customer Experience Specialist ic · Posted Apr 9, 2026
$201,000 – $272,000
USD per year

About this role

Amazon is hiring a senior-level Customer Experience Specialist in the services function based in Arlington, VA. The posting calls out experience with AWS, GCP, Azure, Cloud Computing. Compensation is listed at $201,000–$272,000 per year.

Role
Customer Experience Specialist
Function
services
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Arlington, VA
Department
Solutions Architect
Posted
Apr 9, 2026

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Job description

from Amazon careers

Amazon Web Services (AWS) is looking for an experienced Sr Storage Solutions Architect Manager to lead a team of storage solution architects to work with customers, introduce new technologies, and adopt new solutions. The successful candidate must have great people management, mentoring, and hiring skills. In addition, you will be responsible for running technical go-to-market initiatives, surfacing customers insights to the product teams, and develop metrics and mechanisms to track the success of the team. In this role, you will need to be technically capable and credible in your own right, as well as being effective in shaping the customer and solutions focused skills of your team. You must enjoy learning and introducing new technologies in order to help colleagues and customers embrace and adopt new solutions. Furthermore, thought leadership in terms of looking beyond the technology and considering the value technology creates for our customers and helping to change how technology is viewed are important aspects of the role. You will need to be adept at interacting, communicating and partnering with other teams within AWS, including services teams, field solutions architecture, sales, marketing, business development, and professional services. You will appropriately recognize, reward and represent your team to executive…

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