Principal PMT - External Services, AWS Identity and Access Management
Amazon · Seattle, WA · Project/Program/Product Management--Technical
mid
services
Support Engineer
ic
· Posted Mar 24, 2026
$181,100 – $245,000
USD per year
Skills
About this role
Amazon is hiring a mid-level Support Engineer in the services function based in Seattle, WA. The posting calls out experience with AWS, API Development, IAM, SaaS. Compensation is listed at $181,100–$245,000 per year.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Seattle, WA
- Department
- Project/Program/Product Management--Technical
- Posted
- Mar 24, 2026
More roles at Amazon
Manufacturing Engineer, Amazon Leo
Redmond, WA · mid
System Design
Sr. FPGA Engineer, Amazon Leo
Redmond, WA · senior
Python Git CI/CD
Senior Customer Success Manager, Strategic Account Services (LPSAS)
Virtual, Costa Rica · senior
Salesforce Agile Data Analytics
Facilities Coordinator III, NA AMOC
San Jose, Costa Rica · mid
Incident Response
Principal Applied Scientist , Amazon Integrated Security
Virtual Location - Uk, United Kingdom · principal
Security Machine Learning AI Agents
All Amazon jobs →
Job description
from Amazon careersWe’re the AWS Identity and Access Management (IAM) team. We build and operate one of the largest and most important software systems in the world – one that is used by every AWS customer, makes authentication and authorization decisions about every AWS API request, and needs to scale with all other AWS services.
Guardrails and governance for AI agents are emerging as a key requirement for customers operating in the cloud. We're looking for a Principal Product Manager to drive the evolution of AWS IAM (including related services like Access Analyzer, Sign-in, and Security Token Service) as agents reshape the developer experience. In this role, you'll define the roadmap for IAM's authentication and authorization technologies, risk classifications for agent actions, auditing, and preventative controls.
In this role, you will collaborate directly with engineering, product, and executive leadership. You are an experienced product manager who understands the big picture, drives prioritization, rallies the team, and mentors junior product managers.
Key job responsibilities
- Define detailed product requirements
- Set business strategy and make high-judgment roadmap prioritization trade-offs
- Gather customer requirements from developers, cloud architects, security engineers, and IT administrators
- Communicate to AWS executive leadership
- Partner with internal and external stakeholders
- Manage risk and escalations, and balance business needs against technical constraints
Guardrails and governance for AI agents are emerging as a key requirement for customers operating in the cloud. We're looking for a Principal Product Manager to drive the evolution of AWS IAM (including related services like Access Analyzer, Sign-in, and Security Token Service) as agents reshape the developer experience. In this role, you'll define the roadmap for IAM's authentication and authorization technologies, risk classifications for agent actions, auditing, and preventative controls.
In this role, you will collaborate directly with engineering, product, and executive leadership. You are an experienced product manager who understands the big picture, drives prioritization, rallies the team, and mentors junior product managers.
Key job responsibilities
- Define detailed product requirements
- Set business strategy and make high-judgment roadmap prioritization trade-offs
- Gather customer requirements from developers, cloud architects, security engineers, and IT administrators
- Communicate to AWS executive leadership
- Partner with internal and external stakeholders
- Manage risk and escalations, and balance business needs against technical constraints
Basic Qualifications
This is an excerpt. Read the full job description on Amazon careers →