Cleared Product Support Engineer
Adobe · McLean, VA · Customer Experience
mid
services
Support Engineer
ic
· Posted May 1, 2026
$97,300 – $180,050
USD per year
About this role
Adobe is hiring a mid-level Support Engineer in the services function based in McLean, VA. The posting calls out experience with TypeScript, Java, Express, AWS. Compensation is listed at $97,300–$180,050 per year.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- McLean, VA
- Department
- Customer Experience
- Posted
- May 1, 2026
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Job description
from Adobe careersThe mission
Adobe delivers digital government solutions that put people first. Our software is used by government customers for digital transformation in their public facing engagement to citizens and business, to other agencies across government, to their employee intranets, and to mission environments that support our country. Our enterprise software and cloud services make, manage, and measure digital content in electronic documents and digital media, using forms, workflow, content management, analytics, information assurance, and collaboration technologies. We maintain a strong emphasis on security, with eight FedRAMP authorized government cloud solutions and the authority to operate in other government networks.
We’re a team that also understands that product innovation comes from people innovation, and that’s why we invest in finding and growing the best talent to support our customers.
The opportunity
The Senior Product Support Engineer for Government provides Technical Support for the U.S. public sector Adobe customer base. Key elements of the role involve handling technical issues and ensuring our customers are set-up for success. You will field questions, log and work high priority issues for bugs and feature requests, meet with customers regularly virtually and in-person, and handle customer issues while working with the extended Adobe business units (Support and Engineering). The over-arching goal is to ensure that you can anticipate and avoid issues, identify and mitigate against risk, and help make Adobe products better for government customers.
This is an excerpt. Read the full job description on Adobe careers →