VP, customer success (EMEA)
Writer · London, United Kingdom · Delivery & customer success
About this role
Writer is hiring a senior-level Customer Success Manager in the sales function based in London, United Kingdom. The posting calls out experience with SaaS, LLMs, AI Agents.
- Role
- Customer Success Manager
- Function
- sales
- Level
- senior
- Track
- Management
- Employment
- Full-time
- Location
- London, United Kingdom
- Department
- Delivery & customer success
- Posted
- May 18, 2026
More roles at Writer
Job description
from Writer careers🚀 About WRITER
WRITER is where the world’s leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we’re proving it’s possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER’s end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company’s data and fueled by WRITER’s enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
📐 About the role
Shape how the world’s most sophisticated enterprises succeed with AI.