Enterprise Support Specialist - Wise Platform
Wise · Sao Paulo, Brazil
About this role
Wise is hiring a mid-level Support Engineer in the services function based in Sao Paulo, Brazil. The posting calls out experience with Snowflake, Looker, Data Analytics, Performance Optimization.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Sao Paulo, Brazil
- Posted
- May 19, 2026
More roles at Wise
Job description
from Wise careersCompany Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job Description
As an Enterprise Support Specialist for Wise Platform, your mission is to drive operational efficiency and scalability for our partners. You'll be the main point of contact for our partners, ensuring that they get the most out of our products by acting as their internal liaison within Wise Platform.
You will provide advanced-level support and guidance throughout the entire partner lifecycle: from implementation to ongoing optimization.
What You’ll Do
Your responsibilities are broadly split into four main pillars:
Implementation and Operational Setup
Proactively review partners’ operating environments to deliver training, documentation, and best practices in customer support.
Develop tailored support documentation and lead workshops to map out support models for new partnerships.
This is an excerpt. Read the full job description on Wise careers →