Customer Support Training Lead
Wise · Sao Paulo, Brazil
About this role
Wise is hiring a senior-level Support Engineer in the services function based in Sao Paulo, Brazil. The posting calls out experience with Computer Vision, Performance Optimization.
- Role
- Support Engineer
- Function
- services
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Sao Paulo, Brazil
- Posted
- May 15, 2026
More roles at Wise
Job description
from Wise careersCompany Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job Description
The Servicing Training Lead provides strategic leadership and oversight to the Servicing Training team, ensuring the delivery of effective learning and development initiatives that support business objectives and foster employee growth. This role manages the performance of the Servicing Training team, guiding and directing them to meet organisational goals.
The Servicing Training Lead coordinates team activities, manages workloads, and aligns efforts with Servicing Operations teams’ priorities. This role also fosters a positive and motivating work environment, encouraging collaboration and professional development among team members, and works closely with stakeholders to identify and capitalise on growth and scalability opportunities.
Activities performed on the job
Performance management on individual & team level
Ensure quality and timely training delivery
This is an excerpt. Read the full job description on Wise careers →