Customer Experience and Communications Senior Analyst
Warner Bros Discovery · Warsaw, Poland · Finance & Accounting
About this role
Warner Bros Discovery is hiring a senior-level Customer Experience Specialist in the services function based in Warsaw, Poland.
- Role
- Customer Experience Specialist
- Function
- services
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Warsaw, Poland
- Department
- Finance & Accounting
- Posted
- May 14, 2026
More roles at Warner Bros Discovery
Job description
from Warner Bros Discovery careersWelcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role...
As part of the WBD Global Business Services (GBS) organization, within the Governance & Customer Experience team, you will play a critical role in shaping and elevating the GBS customer experience and communications.
As a Customer Experience and Communications Senior Analyst, you will drive initiatives that improve how GBS engages with its internal customers, translating data and insights into actionable improvements. You will work closely with senior stakeholders across functions and regions, combining analytics, communication, and storytelling to influence decision-making and enhance service delivery.