Manager, Technical Operations

Job description

from Warner Bros Discovery careers

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.

To see what it’s like to work at CNN, follow @WBDLife on Instagram and X!

Your New Role...

Warner Bros. Discovery seeks a Manager, Technical Operations within CNN. The Manager, Technical Operations is a broad job title that encompasses a great variety of skills and assignments.

As CNN Tech Ops Manager is responsible for the business area as assigned and partnering with business customers to meet programming and production needs, including facilities management, technology management and staff management. Managers are required to remain current in their respective network areas of responsibility as well as having “broad-knowledge” enough to cover other technical Managers. Managers are also responsible for leading a staff team and directly managing a supervisor and functional area to meet needs of business and programming requirements, working closely to schedule, troubleshoot, and provide performance feedback for the assigned network staff. Managers are on call 24x7 for emergencies and staff coverage. Travel on remotes as necessary. 

Your Role Accountabilities...

• Managing facilities, scheduled staff, and technology to support assigned network. Respond to daily programming and production needs of network and partner with client to support requirements.

• Collaborate with Engineering and Tech Ops Mgmt. team to ensure technical facilities are operational and follow-up on production issues and maintain quality control. Use discrepancy data to identify areas for improvement and support networks data entry processes.

• Oversee technical area of supervision managing and scheduling Tech. Ops. staff to meet programming and production needs. Daily supervision of staff & networking assigned, including performance development and management, training, vacation and sick call coverage.

• Overall management of entire functional area including supervisor and staff Partner with other managers to develop and implement best practices across newsgroup networks.

• Strategic technical and workflow projects (Studio and Control room rebuilds, changes in technology, show launches, etc. Equipment installation and maintenance).

• Ensure supporting network is ready and prepared for BCP initiatives and backup procedures for control rooms and areas of expertise. 

Qualifications & Experience...

You are a strong multitasker and have the skills to handle prioritizing and executing multiple requests at the same time.  Knowledge of control room and studio systems is required.  Must work well under pressure and be able to show strong teamwork capabilities as part of a studio team.  Willingness to learn and embrace new technologies. Demonstrated analytical and problem-solving skills a must.   

• Four-year degree from accredited university preferred

• At least 5 years management experience or comparable leadership experience 

• Significant industry experience in a live news environment 

• Fluent in Windows-based applications

• Familiar with all aspects of live TV, pre and post-production Project Management experience 

• Experience in a technical position (video/audio)

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $98,000.00 - $182,000.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.