mid services Customer Experience Specialist ic
$80,000 – $100,000
USD per year

About this role

Verkada is hiring a mid-level Customer Experience Specialist in the services function based in San Mateo, CA. The posting calls out experience with HTML/CSS, Salesforce, AI Agents. Compensation is listed at $80,000–$100,000 per year.

Role
Customer Experience Specialist
Function
services
Level
mid
Track
Individual contributor
Employment
Full-time
Location
San Mateo, CA
Department
Strategy/Operations

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Job description

from Verkada careers

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 31,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized revenue, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

About the Role

This is an excerpt. Read the full job description on Verkada careers →
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