Costa Rica - Technical Support Opportunities
Veeam · San Jose, Costa Rica · Global Technical Support 1009374
About this role
Veeam is hiring a junior-level Support Engineer in the services function based in San Jose, Costa Rica. The posting calls out experience with HTML/CSS, AWS, GCP, Azure.
- Role
- Support Engineer
- Function
- services
- Level
- junior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- San Jose, Costa Rica
- Department
- Global Technical Support 1009374
More roles at Veeam
Job description
from Veeam careersVeeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
At Veeam Software, our Technical Support Engineers help customers protect, manage, and recover their data across modern IT environments.
For upcoming hiring in Costa Rica, we are primarily focused on the following Technical Support specializations:
1. Virtualization Backup Engineer (VBR): Supports backup and recovery solutions in virtualized environments.
What you’ll do:
- Troubleshoot backup, replication, and restore issues
- Work with virtualization platforms such as VMware and Hyper-V
- Analyze logs and identify root causes of failures
- Support storage systems and data recovery processes
Key skills:
- Windows Server, virtualization (VMware/Hyper-V)
- Basic networking and storage concepts
- Troubleshooting and log analysis