Director, Account Management, Upmarket

Job description

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

As the Director, Upmarket Account Management, you will lead the build of the Upmarket Account Management organization. Through strong, visionary leadership, you will mobilize your team of managers to drive retention and expansion of Vanta’s existing customer base in the Commercial and Enterprise segments. You will hire and develop a high performing team of Managers of AMs, who are customer value focused and results driven.

You will be responsible for contributing to the design of our upmarket Account Management strategy, developing a repeatable methodology to consistently exceed retention and expansion goals by inspiring customers to use Vanta as the foundation of their modern GRC program. Partnering closely with Customer Success, Product, Marketing and Operations leaders to represent your team and customers will be key to success in this role. You will be at the forefront of delivering Vanta’s GRC value and a key leader in executing our upmarket strategy.