Technical Support Engineer - NAMER
Vanta · Remote (United States) · Revenue
About this role
Vanta is hiring a mid-level Support Engineer in the services function as a remote position. The posting calls out experience with Security, Compliance, SQL, GraphQL. Compensation is listed at $107,000–$126,000 per year.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Remote (United States)
- Work mode
- Remote
- Department
- Revenue
- Posted
- May 12, 2026
More roles at Vanta
Job description
from Vanta careersAt Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
As a Technical Support Engineer (TSE), you’ll play a critical role in supporting our customers by resolving their most complex technical issues and serving as the final technical escalation point for our Technical Support Specialists (TSS). You’ll collaborate closely with our Support and Engineering teams to ensure we deliver a best-in-class customer experience while meeting our service SLAs.
Our goal is to provide best-in-class Technical Support to our customers. Our team’s mission: “We make complex solutions seem simple, and are leaders in customer education”. We build strong partnerships with our customers through trust and transparency, for this reason our Technical Support Metrics are available publicly.
What you’ll do as a Technical Support Engineer at Vanta:
Provide technical support to Vanta customers through email, screen sharing, and chat, responding within established SLAs.
Develop a deep understanding of Vanta’s product capabilities, integrations, configurations, messaging, and more.
This is an excerpt. Read the full job description on Vanta careers →