About this role

Toast is hiring a mid-level Support Engineer in the services function based in Dublin, Ireland. The posting calls out experience with Splunk, API Development, Postman.

Role: Support Engineer
Function: services
Level: mid
Track: Individual contributor
Employment: Full-time
Location: Dublin, Ireland
Department: Customer Success : Customer Care : POS

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Job description

from Toast careers

Technical Support Specialist, API (Bilingual English/French)

Start Date: 06/29/2026 - Training is 6 weeks on-site in the Dublin office. There is no PTO allowed during training. After training, your schedule may include weekends, holidays and evenings

Location: 124 St Stephen's Green, Dublin 2, D02 C628, Ireland You will be expected to be in office 2 days a week, post training.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A day in the life

The Technical Support Specialist, API (Bilingual English/French) is an Associate level, salaried position that will contribute to the success of the Toast Customer Care Integrations team. As an Technical Support Specialist, API (Bilingual English/French), you will assess customer needs, manage expectations, and respond effectively to resolve escalations quickly. The ideal candidate will be responsible for managing relationships with new and existing partners and customers. You will manage escalated technical and application support requests for customers who are using Toast Integrations and Toast APIs.

What you'll do (Responsibilities)

Primary support and point of contact for post-integration vendor issues and support for vendors/customers experiencing problems with integrations.
Accepting direct customer calls, quickly identify problems, set expectations and resolve whenever possible.

This is an excerpt. Read the full job description on Toast careers →

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