Registration Operations Specialist (車両登録スペシャリスト)　豊中（大阪）

Job description

The Role

Registration Specialist is responsible for all document handling related to vehicle deliveries in market. This role is expected to work cross-functionally the delivery, marketing, fleet, remarketing, service, and logistics to ensure a timely, efficient and smooth transaction for all deliveries within the region.

Responsibilities

• Manage all aspects of the registration process for a designated country or region to ensure that vehicles are registered in a timely manner.
• Responsible to register every marketing, press, service loaner, and customer vehicle in a designated country or region, as well as arranging the insurance for Tesla’s own fleet.
• Responsible for being an expert on all vehicle registration, homologation, and vehicle law topics in Japan.
• Work closely with homologation team to prepare pre-screening, PIP and PHP documents. 
• Regularly update the CRM system to ensure accurate and timely delivery information is available to management.
• Assist in handling important documents related to trade ins and supporting the used car department.
• Conduct all business dealings in a way that creates a superior ownership experience.
• Accurately submit, record and reconcile delivery related purchase orders.
• Assist with special projects as needed.

Requirements

• Excellent organization and prioritization skills.
• Ability to multitask effectively and get a lot done in a high quality manner.
• Comfortable working in a fast paced environment.
• Proven ability to work well with others in a team and build and maintain relationships with external vendors.
• Superior attention to detail.
• Willingness to work on a flexible schedule, according to activity volume.
• Ability to work across multiple systems.
• Bachelor's degree or equivalent combination of education and experience.
• At least 1 to 2 years of administrative and customer-facing experience preferred.

Responsibilities

• Manage all aspects of the registration process for a designated country or region to ensure that vehicles are registered in a timely manner.
• Responsible to register every marketing, press, service loaner, and customer vehicle in a designated country or region, as well as arranging the insurance for Tesla’s own fleet.
• Responsible for being an expert on all vehicle registration, homologation, and vehicle law topics in Japan.
• Work closely with homologation team to prepare pre-screening, PIP and PHP documents. 
• Regularly update the CRM system to ensure accurate and timely delivery information is available to management.
• Assist in handling important documents related to trade ins and supporting the used car department.
• Conduct all business dealings in a way that creates a superior ownership experience.
• Accurately submit, record and reconcile delivery related purchase orders.
• Assist with special projects as needed.

Requirements

• Excellent organization and prioritization skills.
• Ability to multitask effectively and get a lot done in a high quality manner.
• Comfortable working in a fast paced environment.
• Proven ability to work well with others in a team and build and maintain relationships with external vendors.
• Superior attention to detail.
• Willingness to work on a flexible schedule, according to activity volume.
• Ability to work across multiple systems.
• Bachelor's degree or equivalent combination of education and experience.
• At least 1 to 2 years of administrative and customer-facing experience preferred.

Compensation & Benefits