Service – Bodyshop Field Technical Specialist, Seongsu, Seoul, Korea
Tesla · 성동구 · Vehicle Service
About this role
Tesla is hiring a senior-level Field Engineer in the software engineering function based in 성동구.
- Role
- Field Engineer
- Function
- software engineering
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- 성동구
- Department
- Vehicle Service
More roles at Tesla
Job description
from Tesla careersThis role for the Body & Paint (B&P) business is based in South Korea. As the technical lead for the Body & Paint Center, he/she will oversee technical matters related to body repair, paint, and mechanical/electrical work, establish standards and provide coaching, ensure high-quality repair workmanship, and continuously optimize and enhance the Tesla customer Body & Paint service experience.
Responsibilities
- Collect and analyze repair quality data and customer feedback from IB & TAB and drive effective improvements and ongoing preventive measures.
- Lead to deliver the company’s required Body & Paint technical support, including but not limited to problem resolution and on-site coaching at site.
- Provide guidance to technical support specialists based on the status of technical R&D and developments.
- Strengthen the technical support team’s expertise, capability to resolve complex issues, and overall organizational development.
- Take a strategic approach to anticipate the resources, steps, and plans required to achieve business objectives, and adjust flexibly as needed.
- Coordinate with cross-functional teams related to Body & Paint technology, including equipment partners and paint suppliers.
- Other duties: complete additional tasks assigned by management based on business needs.
Requirements
- Prior experience in Body & Paint technical roles.
- Familiarity with professional Body & Paint technical knowledge.
- Strong ability to adapt quickly and respond flexibly to change.
- Ability to independently resolve complex problems.
- Willingness to travel for a certain proportion of time.
Compensation & Benefits
Tesla Korea는 모든 직원의 건강하고 행복한 직장 생활을 위해 경쟁력 있는 보상 패키지와 더불어 직원에게 다음과 같은 복리후생을 제공합니다.
WELLNESS
- 매해 종합건강검진 제공 및 건강검진휴가 부여
- 독감 예방 백신 접종
- 단체보험: 직원 본인관 배우자 및 자녀 대상
- 전문 상담 프로그램(EAP): 본인 및 가족 포함
- 경조 휴가, 비용 및 용품 지원
- 유급 병가
- 가족 돌봄 휴가
- 육아휴직
- 퇴직연금
- 4대보험 : 국민연금, 건강보험, 고용보험, 산재보험
GROWTH
- 선택적 복리후생
- 장기 근속 포상: Tesla의 특별 선물과 함께 유급 휴가 제공
- 직원 추천 포상금
ENGAGEMENT
- eShop 직원 할인
- 입사 축하 선물
- Tesla 유니폼(일부 특정 직무에만 해당)
Tesla의 정책에 따라 게재된 내용은 사전 통지 없이 변경/철회될 수 있으며 일부 자격 기준이 적용될 수 있습니다.
Tesla Korea provides the following benefits for employees in addition to a competitive compensation package, to foster a healthy and happy work life for all our employees.
WELLNESS
- Annual Medical Check-up with one-day medical examination leave
- Flu Vaccination
- Group Insurance: Including Spouse and Children
- Employee Assistance Program: Counselling program including families
- Congratulations & Condolences leave and allowance
- Paid Sick Leave
- Family Care Leave
- Parental leave
- Defined Contribution Pension Plan
- Social Insurance: NP(National Pension)국민연금, HI(Health insurance)건강보험, EI (Employment insurance)고용보험, OHSI(Occupational health and safety insurance)산재보험
GROWTH
- Flexible Benefits Plan
- Long Service Recognition: Paid leave with special gifts from Tesla
- Employee Referrals
ENGAGEMENT
- eShop Employee Discounts
- Welcome Gift
- Tesla Uniforms (only for certain positions
Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s direction with no prior notice.