Senior Software Development Engineer

Job description

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. 

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. 

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. 

Job Description

What Does Success Look Like  

In this role, you’ll collaborate with cross-functional teams to deliver innovative features and platform enhancements that drive continuous improvement. You’ll provide architectural leadership and foster new ideas, building scalable web applications using modern frameworks and micro frontend architectures. Additionally, you’ll champion our engineering efforts by sharing insights and best practices at conferences, community events, and in technical blog posts. 

What You’ll Do  

Team Mentoring:  

• Mentor and inspire a vibrant team of frontend engineers to deliver high-quality products. To foster a culture of ownership, accountability, and continuous improvement within the team.  

  This is an excerpt. Read the full job description on Sprinklr careers →