Marketplace Delivery Senior Customer Success Manager
SoftwareONE · Beijing, China
About this role
SoftwareONE is hiring a senior-level Customer Success Manager in the sales function based in Beijing, China. The posting calls out experience with ITIL, Cloud Computing.
- Role
- Customer Success Manager
- Function
- sales
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Beijing, China
- Posted
- May 20, 2026
More roles at SoftwareONE
Job description
from SoftwareONE careers
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
The role
Job Description:
We are seeking a highly skilled and experienced Customer Success Manager to join our team. This role will involve overseeing and coordinating end-to-end delivery across their customer delivery journey (quote to collect), collaborating with account managers on overall account health and growth. The Customer Success Manager will play a key role in the customer experience by acting as a single point of contact for the customer.