People & Culture Operations Specialist (Payroll & Benefits)

Job description

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. 

• Do you want to make an impact by managing international payroll and benefits across Italy, Portugal, and Spain in a collaborative, global environment? 
• Are you interested in combining your hands‑on payroll expertise with employee support, compliance ownership, and close cross‑functional collaboration? 
• Keen to join a global IT company that strives to build a diverse and inclusive culture of equal opportunities? 

Location: Madrid, Spain | Work arrangement: Hybrid | Contract type: Full-time | Visa status: Valid working visa for Spain | Language requirements: Fluent/professional Spanish and English, written and verbal

As our new P&C Operations Specialist, you will be working on an international scope for payroll and benefits. You will be responsible for payroll and corresponding benefits for Italy, Portugal and Spain, coordinating with different departments and teams at international level. In this role, you will combine hands-on management of the internal payroll system with experience working with external payroll providers. 

Key Responsibilities  

• Record monthly payroll incidents (bonuses, overtime, one‑time payments), manage flexible remuneration and benefits in kind, and handle settlements, collective agreements, fines, tax penalties, and personal income tax
• Employee support: Serve as the main point of contact for employee inquiries related to compensation, benefits, taxation, and deductions  
• Labor compliance: Ensure compliance with social security obligations, statutory payments, taxes, and employee‑related public administration requirements  
• Personnel administration: Manage employee records and contracts, handle registrations and terminations, oversee medical leave, sickness leave, and absences, and coordinate with relevant public authorities  
• Maintain and update the Personnel Department’s databases  
• Work closely with the Finance department to reconcile monthly payroll 

• Degree in Labour Relations, Human Resources, or a related field  

• Proven experience in a payroll-focused role (e.g. Payroll Specialist), performing functions similar to those described above  

• International payroll experience is required  

• Demonstrated experience managing payroll processes across Spain, Portugal, and Italy, including systems such as Sistema RED/SILTRA, AEAT, Segurança Social, AT, and INPS  

• Experience with payroll systems such as SUMMAR (LABOR), SDWORX (INTEGHRO), META4, A3NOM, SAP, or similar is a plus  

• Experience with Workday is an advantage 

What we offer:   

Our company benefits vary based on your location, but always include:    

• Global company culture: We defined our 6 core values through our company culture (https://www.softwareone.com/en/our-story/our-values)   

• A mentor who supports your successful start and is at your side with advice and action   

• President’s Club: Recognition awarded by leadership and your peers   

• Lifelong education: A variety of training and development opportunities   

• Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future   

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.   

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.  

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.