Senior Technical Writer
Sisense · Remote (Ukraine) · Product
About this role
Sisense is hiring a senior-level Technical Writer in the services function as a remote position. The posting calls out experience with JavaScript, TypeScript, React, Angular.
- Role
- Technical Writer
- Function
- services
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Remote (Ukraine)
- Work mode
- Remote
- Department
- Product
More roles at Sisense
Job description
from Sisense careersIn this role, you will help us improve the Sisense developer experience via documentation, including code examples and tutorials. You will be responsible for creating, publishing, and maintaining user-centric developer documents from concept to code. You will partner with product managers, development teams, and other stakeholders to build API/developer documentation, including samples and more. You will be responsible for the end-to-end content creation process, including content strategy, IA design, AI audits, writing, editing, reviews, and publication.
Responsibilities:
- Lead the content strategy, Information Architecture (IA) design, and maintenance for the developer documentation site.
- Drive a "Clean Sweep" initiative to overhaul the information architecture for both human and AI developers and migrate content to the new Docusaurus-based infrastructure (possible to use a different platform if preferable).
- Implement an "AI-First Design" strategy, using llm.txt standards and structured solution summaries to ensure content is legible to LLMs and reduces hallucination in AI-generated code.
- Produce high-quality documentation (API & SDK docs, feature guides, release notes) that is intent-based, rewriting tutorials to include the "Why" and "Use Case" descriptions alongside technical steps.
- Collaborate with the REST API engineering team on documentation sanitation, migrating high-priority endpoints to OpenAPI 3.0 specs, and providing detailed usage explanations.
- Create and maintain accurate code samples, including embedding interactive and editable code examples and the Compose SDK playground directly into the documentation.