staff machine learning AI Engineer ic · Posted Jun 3, 2026

About this role

ServiceNow is hiring a staff-level AI Engineer in the machine learning function based in Munich, DE. The posting calls out experience with Python, JavaScript, Go, REST APIs.

Role
AI Engineer
Function
machine learning
Level
staff
Track
Individual contributor
Employment
Full-time
Location
Munich, DE
Posted
Jun 3, 2026

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Job description

from ServiceNow careers

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

 

Join us to put AI to work for people.

 

Job Description

As a Staff AI Agent Engineer – Moveworks | Customer Deployment at Moveworks ServiceNow, you’ll be responsible for making customers successful with the Moveworks ServiceNow Platform by accelerating product adoption through various customer engagements. You are a critical, high-leverage technical individual that operates at the intersection of Customer Success, Product Management, and Engineering.

Your primary mission is to translate complex customer business process challenges into innovative, high-impact AI solutions built on our platform. This role provides full-stack ownership of technical success, allowing you to not only deploy capabilities in the current product but also directly influence the product's evolution by ensuring that learnings are folded back into our core platform.

This is an excerpt. Read the full job description on ServiceNow careers →
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