UX Design Strategist
ServiceNow · Tokyo, Japan · Sales
About this role
ServiceNow is hiring a mid-level Product Designer based in Tokyo, Japan. The posting calls out experience with Figma, Salesforce, ServiceNow, Accessibility.
- Role
- Product Designer
- Function
- design
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Tokyo, Japan
- Department
- Sales
- Posted
- May 20, 2026
More roles at ServiceNow
Job description
from ServiceNow careersCompany Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Workflow Design Studio – Service Designer/UX Design Strategist
Solution Consulting (pre-sales)
Location: Tokyo (Japan)
The Team
The Workflow Design Studio reimagines customer experiences to drive innovation. The Studio is a specialized team of Service Designers, Developers, and Architects practicing Design Thinking who work with our customers and colleagues during the pre-sales process to co-create innovative solutions to key business challenges. Following a human-centred approach to innovation, the Studio draws from the diverse skill sets of each member to integrate the needs of people, the possibilities of technology, and the requirements for business success.
The Role