Senior Director, Platform Architecture – Financial Services
ServiceNow · Santa Clara, CA · Sales
About this role
ServiceNow is hiring a director-level Director of Engineering in the software engineering function based in Santa Clara, CA. The posting calls out experience with ServiceNow, Performance Optimization, Compliance. Compensation is listed at $228,900–$412,000 per year.
- Role
- Director of Engineering
- Function
- software engineering
- Level
- director
- Track
- Management
- Employment
- Full-time
- Location
- Santa Clara, CA
- Department
- Sales
- Posted
- May 19, 2026
More roles at ServiceNow
Job description
from ServiceNow careersCompany Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
About the Organization
The AMS Delivery Excellence Group integrates Expert Services professional services teams and Platform Architecture advisory capabilities to deliver unified Impact and Expert Services solutions. This organization is central to ServiceNow's strategy of accelerating customer time-to-value through technical excellence, AI-powered automation, and seamless delivery experiences.
The AMS Financial Services portfolio encompasses some of ServiceNow's most strategically important and highly regulated customer segments — spanning Banking & Capital Markets, Insurance, Wealth & Asset Management, and Fintech. These customers operate in environments defined by regulatory complexity, risk management imperatives, core system modernization, and an accelerating shift toward AI-driven automation. Platform Architecture plays a critical advisory role in helping FSI customers navigate this landscape and realize transformational outcomes on the ServiceNow platform.