mid machine learning AI Engineer ic · Posted Feb 3, 2026

About this role

ServiceNow is hiring a mid-level AI Engineer in the machine learning function based in Sydney, Australia. The posting calls out experience with REST APIs, AWS, Azure, Databricks.

Role
AI Engineer
Function
machine learning
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Sydney, Australia
Department
Sales
Posted
Feb 3, 2026

More roles at ServiceNow

Sr. Specialist, Marketing Technology
Santa Clara, CA · senior
JavaScript SQL HTML/CSS
Solution Architect - AI & Data
Phoenix, AZ · mid
AWS LLMs RAG
Solution Architect - AI & Data
Atlanta, GA · mid
AWS LLMs RAG
Solution Architect - AI & Data
West Palm Beach, FL · mid
AWS LLMs RAG
Solution Architect - AI & Data
Addison, TX · mid
AWS LLMs RAG
All ServiceNow jobs →

Job description

from ServiceNow careers

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

As an AI Engineer, you turn bold ideas into tangible prototypes. You’re the hands-on builder behind our AI story, transforming vision into working demos and proof-of-concepts that show real business impact. Partnering with AI Solution Architects, you’ll combine ServiceNow’s Now Assist, Workflow Data Fabric, and platform automation to deliver intelligent, scalable solutions at speed.

Key Responsibilities

  • Build & Prototype — Develop proofs-of-concept, demos, and accelerators showcasing custom applications (low-code and pro-code), AI Agents, LLM integration, and data workflows on ServiceNow.
  • Technical Delivery — Implement apps, integrations, flows, data integrations, and prompt engineering. Ensure POC environments are securely configured, data is pre-loaded, and integrations are ready for demonstration.
  • This is an excerpt. Read the full job description on ServiceNow careers →
All machine learning jobs machine learning in Sydney, Australia Jobs in Sydney, Australia machine learning salaries machine learning career path
All ServiceNow Jobs Browse machine learning roles mid positions