Staff Engagement Manager
Twilio SendGrid · Remote (United States)
About this role
Twilio SendGrid is hiring a senior-level Professional Services Consultant as a remote position. The posting calls out experience with Agile.
- Role
- Professional Services Consultant
- Function
- services
- Level
- senior
- Track
- hybrid
- Location
- Remote (United States)
- Work mode
- Remote
- Posted
- Apr 16, 2026
More roles at Twilio SendGrid
Job description
from Twilio SendGrid careersWho we are
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as Twilio's next Engagement Manager
About the job
The Enterprise Engagement team in ET is the single intake and engagement point between ET and the rest of Twilio. The team leads the relationship with all internal stakeholders to understand the largest business problems facing Twilio and partners with the Product Management and Business System Analyst teams to analyze and identify solutions. Fundamentally, Engagement Managers ensure ET is building solutions for the most crucial business problems to transform the business and achieve the goal of profitability.