mid operations Medical Representative ic · Posted Jun 10, 2026

About this role

Sedgwick is hiring a mid-level Medical Representative in the operations function based in Telecommuter FL.

Role
Medical Representative
Function
operations
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Telecommuter FL
Posted
Jun 10, 2026

Job description

from Sedgwick careers

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Medical Bill Processor

PRIMARY PURPOSE: To code provider bills; to enter pre-coded billing data into the system; and to verify the output.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Keys pre-coded billing data into the system.
  • Identifies and forwards complex bills to claims examiners.
  • Codes provider bills in accordance with claims management system notes and state guidelines.
  • Follows workers compensation/auto guidelines to evaluate the services.
  • Compares qualifications of service provider with service provided.
  • Involved in system maintenance/file maintenance and interface with IT department.
  • Assists in account batching and distribution of incoming and outgoing mail.
  • Answers customer service calls from providers, clients and claims examiners.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

High School diploma or GED required.

Experience

One (1) year of general office experience or equivalent combination of education and experience required. Knowledge of medical terminology preferred.

Skills & Knowledge

  • Excellent oral and written communication
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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