Installed Base Service Engineer

Job description

Key Responsibilities: Perform on-site UPS maintenance, repairs, installations, and commissioning. Troubleshoot complex technical issues using specialized tools. Conduct routine inspections to ensure optimal equipment performance. Provide technical support and training to customers. Collaborate with internal teams to meet customer expectations and support business opportunities. Maintain detailed service reports and logs. Prepare scope of work based on site audits and propose suitable solutions. Stay updated on industry trends and emerging technologies. Ensure strict adherence to safety protocols when working with electrical systems. Provide 24/7 service support as required. Qualifications: Bachelor’s degree or diploma in Electrical/Electronic Engineering. Minimum 3+ years of experience in UPS and electrical systems. Strong knowledge of UPS systems and power distribution. Excellent troubleshooting and communication skills. Ability to work independently and collaboratively in a team environment. Skills: UPS maintenance, repair, installation, and commissioning Technical support and customer training Safety compliance and accurate record keeping Industry awareness and adaptability to new technologies Team leadership and mentoring of downline engineers Strong project handling and execution Scope of work preparation based on site audits 24/7 service readiness Cross-functional collaboration with internal stakeholders Qualifications: Bachelor’s degree or diploma in Electrical/Electronic Engineering. Minimum 3+ years of experience in UPS and electrical systems. Strong…