About this role

Schneider Electric is hiring a mid-level Support Engineer in the services function based in Barcelona, Spain | Portugal. The posting calls out experience with SQL, Security, Performance Optimization.

Role: Support Engineer
Function: services
Level: mid
Track: Individual contributor
Location: Barcelona, Spain | Portugal
Department: Customer Satisfaction & Quality
Posted: May 18, 2026

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Job description

from Schneider Electric careers

Mission As an Advanced Technical Support Engineer for Digital Power, you are a key contributor to customer success and sustainable growth, acting as a trusted technical partner for Schneider Electric customers. Your mission is to deliver outstanding customer experiences by providing advanced technical expertise on EcoStruxure™ and Digital Power solutions, ensuring fast issue resolution, strong ownership, and proactive value creation throughout the customer lifecycle. You play a critical role in enabling customers to fully adopt, operate, and scale digital and automation technologies, supporting Schneider Electric’s ambition to advance energy efficiency, automation, and digitalization. Key Responsibilities Customer Technical Support Excellence Provide advanced post‑sales and selective pre‑sales technical support for Digital Power solutions through multiple channels (case management tools, phone, email, remote sessions). Take end‑to‑end ownership of customer cases, from initial analysis to root cause resolution and customer confirmation. Perform remote diagnostics, configuration analysis, and troubleshooting of complex automation, communication, and digital architectures. Support customers during commissioning, upgrades, migrations, and complex configurations, ensuring operational continuity and best practices. Collaborate closely with Level 3 support, R D, Field Services, Offer Product teams to ensure aligned and effective resolutions. Customer Success Value Creation Act as a technical advisor, guiding customers on optimal usage, design…

This is an excerpt. Read the full job description on Schneider Electric careers →

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