Senior Analyst - Customer Service Requests

Job description

from Raytheon (RTX) careers

Date Posted:

2026-05-19

Country:

India

Location:

IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli

Position Role Type:

Hybrid

Who We Are:

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

The Customer Documentation Analyst is responsible for retrieving and assembling engine documentation requested by customers and coordinating with internal and external stakeholders to ensure timely and accurate delivery of records.

Responsibilities include:

• Retrieve engine documentation and records from internal systems, archives, and repositories based on customer requests.
• Coordinate with Designated Overhaul Facilities (shops) to obtain missing or additional engine documentation when required.
This is an excerpt. Read the full job description on Raytheon (RTX) careers →