Sr. MES Technical Support Engineer
Rivian · Normal, IL · Information Technology
About this role
Rivian is hiring a senior-level Support Engineer in the services function based in Normal, IL. The posting calls out experience with SQL, Security, ITIL, Performance Optimization. Compensation is listed at $79,700–$99,600 per year.
- Role
- Support Engineer
- Function
- services
- Level
- senior
- Track
- Individual contributor
- Location
- Normal, IL
- Department
- Information Technology
- Posted
- May 18, 2026
More roles at Rivian
Job description
from Rivian careersAbout Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a Sr. MES Technical Support Engineer, you will leverage your extensive experience to provide advanced technical support and expertise for Manufacturing Execution Systems within the Rivian manufacturing environment. You will tackle complex issues, take the lead on small projects, mentor other support engineers, champion process improvements, conduct 5-why RCAs as part of the Problem Management program and contribute significantly to the overall stability and enhancement of the MES infrastructure. Responsibilities Key Responsibilities: Advanced Technical Support and Problem Resolution: Provide expert-level support to diagnose and resolve intricate technical issues affecting MES and other factory digital systems (software, hardware, integrations). Proactively identify opportunities for system optimization and process improvements within Manufacturing IT/MES applications, driving…