Service Production Supervisor - Night Shift

Job description

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a Service Production Supervisor, you are the heart of our service center's daily operations—the in-shop quarterback, coach, and strategist rolled into one. You will direct the flow of vehicles through the shop, making the real-time decisions that drive the pace of production. As a dedicated coach, you will be responsible for the growth and performance of our technicians, mentoring their skills and fostering a culture of excellence and collaboration. Crucially, you will act as a master facilitator, clearing the path for your team by ensuring they have the parts, tools, and information needed to perform their best work without interruption. Your mission is to orchestrate a seamless, efficient, and high-quality service experience,…