Product Guide III (Part-time) - Dallas Spaces
Rivian · Dallas, TX · Customer Service
About this role
Rivian is hiring a mid-level Support Engineer in the services function based in Dallas, TX. The posting calls out experience with Security, Cloud Computing.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Location
- Dallas, TX
- Department
- Customer Service
- Posted
- Apr 16, 2026
More roles at Rivian
Job description
from Rivian careersAbout Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary RIV Level: 3 Address: 3010 Knox St, Dallas, TX 75205 As a Product Guide III at Rivian, you are the face of the brand, cultivating strong connections with our community through memorable and engaging experiences. In this customer-oriented role, you will lead the delivery of intuitive, innovative interactions that inspire loyalty and trust. We're searching for enthusiastic individuals with an obsessive approach to elevating the customer experience. You'll be committed to taking every opportunity to over-deliver when it comes to delighting and interacting with our community - from initial engagement to vehicle delivery. Responsibilities Welcome, engage, and educate customers, providing a positive and inclusive experience for everyone who visits; ensuring their needs are…