Event and Incident Administrator (5:00am - 2:00pm)
RingCentral · Bulgaria
About this role
RingCentral is hiring a mid-level Security Analyst based in Bulgaria. The posting calls out experience with AI Agents, Incident Response.
- Role
- Security Analyst
- Function
- security
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bulgaria
- Posted
- Apr 21, 2026
More roles at RingCentral
Job description
from RingCentral careersSay hello to opportunities.
If you’re looking to be part of what’s next in communication, you’re in the right place.
At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.
With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications.
We are currently looking for an Event and Incident Administrator to take the responsibility for event analysis including investigation and auditing network trends, following the protocol for incident management, documenting all aspects of an incident and event correlation, working with all stakeholders of an incident to ensure timely response and thorough communication and documentation.
If you have excellent communication skills and are looking for a position that can open up doors for you into a technical role, this is the position for you.
Please note that this role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.
The Event and Incident Administrator is responsible for leading a variety of facilitation and administrative support functions for planned maintenance (event) and unplanned maintenance (incident).