Billing Analyst with German and English

Job description

Say hello to opportunities.

It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

We are expanding our revenue operations team and looking for a Billing Analyst to thrive in a fast-paced and goal-oriented department. This position reports to a Revenue Operations Billing Manager and is an interdisciplinary position, which interacts with Billing, Sales, Legal and various Operational Managers. 

Please note that this role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.

Responsibilities: 

• Review and resolve post-sales customer disputes:
  • Act as a liaison with external customers and internal stakeholders (Sales Ops, Legal, CSM, Collections) 
  • Validating contract rates versus invoices generated to ensure accuracy and completeness 
  • Calculating adjustments (including credit memos), generating rebills and ensuring all adjustments are booked 
• Participate in customer account reconciliation projects 
This is an excerpt. Read the full job description on RingCentral careers →