mid services Support Engineer ic Hybrid · Posted Feb 10, 2026
$110,000 – $140,000
USD per year

About this role

Replit is hiring a mid-level Support Engineer in the services function based in Foster City, CA (hybrid). Compensation is listed at $110,000–$140,000 per year.

Role
Support Engineer
Function
services
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Foster City, CA
Work mode
Hybrid
Department
Support
Posted
Feb 10, 2026
AI Summary
Mid-level Support Engineer handling technical support tickets for Replit's developer platform, debugging issues, and maintaining knowledge bases. Requires software development experience or technical support background with proven ability to work in high-volume environments and manage ticket metrics efficiently.

More roles at Replit

Software Engineer, Replit Cloud
Foster City, CA · mid
TypeScript React AI Agents
Software Engineer, Growth Infrastructure
Foster City, CA · mid
Python JavaScript AWS
Engineering Manager, UX
Foster City, CA · manager
HTML/CSS React Figma
Software Engineer, Enterprise Platform
Foster City, CA · mid
Python TypeScript GCP
Staff Product Designer, Visual Design
Foster City, CA · staff
Figma
All Replit jobs →

Job description

from Replit careers

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.

As a Support Engineer you are at the forefront of helping those developers create. In a given day you’ll help folks with all sorts of things ranging from general Replit usage questions, identifying and debugging issues on the platform and helping to build and maintain the tools we use. We use tools like Zendesk, Linear, Slack, and Replit itself to get the job done. We also value solving the problems we can ourselves. We have a number of tools we build and maintain ourselves.

You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life.

In this role you will:

  • Work directly with Replit customers via support tickets to solve technical product issues, bugs, and provide technical guidance while meeting daily ticket volume and resolution time targets.

  • Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit.

    This is an excerpt. Read the full job description on Replit careers →
All services jobs services in Foster City, CA Jobs in Foster City, CA services salaries services career path
All Replit Jobs Browse services roles mid positions