Technical Account Manager (TAM)
Rapid7 · US - FL - Tampa
About this role
Rapid7 is hiring a mid-level Account Manager in the sales function based in US - FL - Tampa. The posting calls out experience with AWS, GCP, Azure, Linux.
- Role
- Account Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- US - FL - Tampa
- Posted
- Apr 20, 2026
More roles at Rapid7
Job description
from Rapid7 careersThe Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing the relationship between Rapid7 and its most significant enterprise and federal accounts. This role is crucial for guiding customers through successful deployment, ensuring product adoption, and maximizing the use of Rapid7 solutions to achieve their desired security outcomes and long-term technical success.
About the Team
The Technical Account Management (TAM) team is committed to delivering a premier, "white-glove" experience. We offer customers a trusted, dedicated technical partnership with highly skilled cybersecurity professionals who are experts in Rapid7's product suite. Our core mission is to build personalized, seamless, and high-value experiences that customers not only trust and value but are also eager to recommend.
About the Role
As a Technical Account Manager, your primary responsibility will be to ensure customer success through strategic technical partnership.
Specifically, your focus will be to:
Understand customer business and security objectives and apply technical expertise to drive succesful outcomes
Serve as the technical owner for assigned accounts, supporting both planning and execution needs
Go beyond break/fix support by helping shape customer strategy and long-term security programs
Meet regularly with customers to review system health, best practices, upcoming releases, and program progress
This is an excerpt. Read the full job description on Rapid7 careers →