Operations & Systems Administrator
Rackspace · Remote
mid
operations
Systems Engineer
ic
· Posted Apr 20, 2026
Skills
About this role
Rackspace is hiring a mid-level Systems Engineer in the operations function based in Remote. The posting calls out experience with API Development, Automation.
- Role
- Systems Engineer
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Remote
- Posted
- Apr 20, 2026
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Job description
from Rackspace careersRackspace is hiring for a highly organized and technically savvy Operations & Systems Administrator to help streamline, automate, and scale our internal operations. Within this role you’ll be responsible for optimizing workflows using Monday.com, integrating operational tools, and leveraging AI-driven solutions to improve efficiency, visibility, and execution across the business. You must be both operationally minded and technically curious — someone who enjoys turning messy processes into clean systems and knows how to use modern tools (including AI) to work smarter.
Work Location; Mexican Rackers: Fully remote from one these states Monterey, Aguascalientes, Nuevo Leon, Puebla, or Queretaro.
Key Responsibilities
- Own and manage operational tools and systems (e.g., CRM, project management, documentation platforms), ensuring they are optimized and effectively integrated
- Design, maintain, and optimize workflows in Monday.com to support day-to-day operations
- Identify inefficiencies and recommend tooling, automation, or AI-driven solutions to improve operational efficiency
- Support and manage system integrations using APIs, automation platforms , or native features
- Document, improve, and maintain standard operating procedures (SOPs)
- Partner with leadership and cross-functional teams to understand operational needs and translate them into scalable processes
- Train team members on systems, workflows, and best practices
- Provide ongoing system support and drive continuous improvement of operational processes
This is an excerpt. Read the full job description on Rackspace careers →