mid operations Network Engineer ic · Posted Apr 20, 2026

About this role

Rackspace is hiring a mid-level Network Engineer in the operations function as a remote position. The posting calls out experience with VMware, Networking, Security, Encryption.

Role
Network Engineer
Function
operations
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Remote
Work mode
Remote
Posted
Apr 20, 2026

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Job description

from Rackspace careers

Key Responsibilities:

  • Multi-Vendor Firewall Management: Lead the migration, configuration, and maintenance of Cisco ASA (Classic) and Firepower (FTD) systems, while managing a robust Palo Alto environment via Panorama.
  • Application Delivery & Security: Design and manage F5 BIG-IP solutions, focusing on LTM (Local Traffic Manager) for load balancing and ASM/WAF (Application Security Manager) for protecting web applications.
  • Software-Defined Networking (SDN): Implement and manage micro-segmentation policies and virtualized security services within VMware NSX (T/V) environments.
  • Legacy to Next-Gen Migration: Architect strategies to transition legacy Cisco ASA rulesets to Cisco Firepower or Palo Alto NGFWs without service disruption.
  • Tier 3 Support: Act as the highest escalation point for complex network outages, security breaches, or performance degradation across the global fabric.
  • Provide exceptional customer support via the phone and ticketing system.
  • Own level-appropriate customer requests and issues, seeing them through to resolution.
  • Own support escalations from other engineers and support teams according to escalation procedures.
  • Collaborate with Service Delivery Managers and Account Executives to build strong customer relationships
  • Work closely with customers in the pre-implementation process to design and architect desired customer solutions.
  • Work closely with the implementation team to quality check deployments and perform initial vulnerability assessment as part of the customer environment acceptance process.
  • This is an excerpt. Read the full job description on Rackspace careers →
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