DC Ops Technician III - UK

Rackspace · LON3-Slough Datacenter

mid operations Data Center Engineer ic · Posted May 1, 2026

About this role

Rackspace is hiring a mid-level Data Center Engineer in the operations function based in LON3-Slough Datacenter. The posting calls out experience with VMware, Linux.

Role
Data Center Engineer
Function
operations
Level
mid
Track
Individual contributor
Employment
Full-time
Location
LON3-Slough Datacenter
Posted
May 1, 2026

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Job description

from Rackspace careers
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.

The Data Centre Operations Technician (L3) owns the responsibility of all IT Infrastructure, including customer configurations, within the data centre environment ensuring all customer server environments are secure, operational and maintain 99.999% uptime.

You must be able to work a flexible schedule, supporting a team doing 24x7x365 coverage, including holidays and weekends.

This role is 3rd (night) shift: 20:30–06:30, 4 days per week. Rotates from Sun-Weds to Weds-Sat.

Key Accountabilities

  • Utilize custom monitoring software and internal ticketing system to provide customer support
  • Identify and troubleshoot simple hardware failures on x86-based servers to include the replacement of failed hardware components
  • Troubleshoot simple operating system storage issues including file system, disk management and RAID technologies
  • Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server
  • Simple operating systems administration to include troubleshooting of login, password and connectivity issues
    • This is an excerpt. Read the full job description on Rackspace careers →