Manager, Custody Solutions Operations

Job description

What You'll Do We're looking for a Manager to join our Principal Custody Solutions team. They will manage operational activities to ensure efficient and effective delivery of services. Drives process improvements, monitors performance, and supports initiatives that enhance outcomes for the business and its stakeholders. Aligns work with broader organizational goals while maintaining oversight of resources, risk, and compliance. Champions operational excellence and continuous improvement across their area of responsibility. Day-to-Day Operations Management: Oversee daily team activities, ensuring tasks and projects are completed accurately, on time, and according to standards. Manage team-level budgets and resources, ensuring efficient use of staff and operational tools. Identify and solve operational problems, supporting process improvements and adoption of best practices at the team level. Collaborate with peers and other teams to resolve workflow issues and maintain quality and efficiency. Team Development Coaching: Coach and support team members, set clear expectations, and provide constructive feedback. Identify training needs and help team members build skills for current and future roles. Promote a collaborative and accountable team culture focused on continuous improvement. Collaboration Project Support: Support or coordinate initiatives and projects within the team to meet operational goals. Provide data, insights, and recommendations to help improve team…