Senior Product Engineer
Plain · London, United Kingdom · Engineering
About this role
Plain is hiring a senior-level Manufacturing Engineer in the operations function based in London, United Kingdom (hybrid). The posting calls out experience with Serverless, PostgreSQL, API Development, Data Modeling. Compensation is listed at £90,000–£140,000 per year.
- Role
- Manufacturing Engineer
- Function
- operations
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- London, United Kingdom
- Work mode
- Hybrid
- Department
- Engineering
- Posted
- Oct 27, 2025
More roles at Plain
Job description
from Plain careersPlain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships.
Some of the world’s most forward-thinking companies - like Cursor, Raycast, and Granola - trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI.
B2B customer support is undergoing a seismic shift. AI is transforming the way companies engage with customers, shifting support from a siloed function to a company-wide effort across Slack, Discord, and any other channel you talk to customers in. The old way - slow, manual, and disconnected - no longer works.
This role is hybrid with 3 days a week in our London office.
What you'll doEngineering at Plain is about much more than moving tickets from left to right - it’s about owning and solving problems end to end, from infrastructure decisions to feature design to button copy.
You will:
Help set product direction. You’ll contribute to both the technical architecture and the roadmap, balancing customer feedback with long-term product health.
Ship features end to end. You’ll scope, build, and launch product features that directly solve customer problems. We’re structured into the following teams right now:
This is an excerpt. Read the full job description on Plain careers →