mid operations Manufacturing Engineer ic Hybrid · Posted Apr 17, 2026
£75,000 – £105,000
GBP per year

About this role

Plain is hiring a mid-level Manufacturing Engineer in the operations function based in London, United Kingdom (hybrid). The posting calls out experience with PostgreSQL, Frontend Development, Backend Development. Compensation is listed at £75,000–£105,000 per year.

Role
Manufacturing Engineer
Function
operations
Level
mid
Track
Individual contributor
Employment
Full-time
Location
London, United Kingdom
Work mode
Hybrid
Department
Engineering
Posted
Apr 17, 2026
AI Summary
Build full-stack features for a B2B customer support platform, shipping end-to-end solutions from infrastructure to UI. Own problems across frontend, backend, and product decisions while collaborating with customers and cross-functional teams in a fast-paced environment.

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Job description

from Plain careers

Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships.

Some of the world’s most forward-thinking companies - like Cursor, Vercel, and Granola - trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI.

B2B customer support is undergoing a seismic shift. AI is transforming the way companies engage with customers, shifting support from a siloed function to a company-wide effort across Slack, Discord, and any other channel you talk to customers in. The old way - slow, manual, and disconnected - no longer works.

This role is hybrid with 3 days a week in our London office.

What you'll do

Engineering at Plain is about much more than moving tickets from left to right - it’s about owning and solving problems end to end, from infrastructure decisions to feature design to button copy.

You will:

  • Build across the stack: frontend interfaces, backend logic, and everything in between

  • Ship high impact features that are fast, reliable, and delightful

  • Contribute to product and technical direction, working closely with design, engineering, and founders

  • Collaborate tightly with customers to understand their problems and solve them elegantly

    This is an excerpt. Read the full job description on Plain careers →
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