Engineering Manager - Integrations Platform

Job description

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

Team Description

The Integrations Platform team is at the heart of Plaid. Every extraction Plaid performs — on-demand or scheduled — flows through the services this team owns, supporting some of the world's largest companies, including Google, Meta, Shopify, Square, Robinhood, and Venmo.

Our mission is to provide a highly reliable, efficient, and configurable extraction platform that powers all of Plaid's extractions, ensuring products get the bank data they need, when they need it. We are tier-0 in Plaid's architecture: downtime here causes downtime across every Plaid product.

We are the data-supply team for every product at Plaid. Plaid's newest insights products — LendScore (Credit), Protect (Fraud), Signal, EWA Score — depend directly on the accuracy, freshness, and quality of the bank data our platform delivers. Our customers are Plaid's product engineering teams (Fraud, Credit, Payments, Financial Management), Network Engineering & Access (NEA, the team that writes the per-bank extractors on top of our framework), and the Data Org.

We own three core pillars:

• Traffic: the scheduling and traffic-management systems that decide when and how often Plaid extracts data from each bank. This is one of the hardest optimization problems at Plaid. We need to keep data fresh enough to meet 8,000+ different customers' SLAs, stay inside the rate limits each bank imposes on us, and minimize the cost of every extraction, all at the same time.

• Extraction Platform: Our classic platform and the next-generation OAuth extraction framework we're investing in to power the next decade of Plaid’s products.

• Network Health: the credentials, tokens, and traffic systems that keep Plaid's connections to banks alive. Once a user links an account, it's our job to keep it authenticated, healthy, and extractable for the years that follow — through token rotations, bank-side changes, and the long tail of failure modes that can break a connection at any point in its lifecycle.

Responsibilities

• You will lead a team of 6 engineers, ranging from mid-level to Staff, developing them through clear goal setting, coaching, and feedback.

• You’ll define and drive the long-term strategy for this foundational area, in close partnership with technical and product leaders across Plaid.

• You’ll collaborate with cross-functional partners to identify high-leverage opportunities, shape the roadmap, and dive deep into technical design and execution details to ensure consistent delivery of high-impact business outcomes.

• You’ll uphold a high bar for technical quality and delivery velocity, leading by example.

Qualifications

• 8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.

• 1+ years of engineering management experience

• Deep experience designing scalable, reliable architectures that support real-world products at scale.

• Track record of building and growing high performing engineering teams (either as an engineer or a manager).

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.

Please review our Candidate Privacy Notice here.

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.